Yes, we do require that either yourself or another designated party be present upon pick-up of your vehicle. A contract known as the “bill of loading” will need to be signed by you once the vehicle has been loaded for shipment. If you are not able to be there, please call our office prior to the pick-up date to confirm an alternate party to be responsible for your vehicle. However, if there are any changes made to the pick-up or delivery address after you have placed the order, additional costs may apply.